Suite of applications for the management of maintenance of equipment and / or complex systems (Service Management System

SMS is a software solution designed for all companies that provide technical assistance and maintenance, regardless of the complexity and the type of system as follows:

• runs scheduled maintenance, extraordinary, references, etc. etc. for any plant or equipment installed; for this reason it is a valuable tool also for all service companies
  
• facilitates production planning, indirect and absence of technical staff and is integrated with the administrative reports produced by engineers: expense reports, time sheets, overtime, required materials, request holidays, each with appropriate approval cycle
• allows the issuance of administrative documents linked to the systems subject of intervention (testing, Disposals, Security Check, DDT, etc. etc.) and monitors the stock and the equipment under certification
• provides all technical data necessary to carry out the customers visit: customer data and equipment, schedules, delivered materials , past interventions and notes of the call center; this feature is also available on Android smartphone or tablet, by mobile extension
  
• it can capture the customer’s signature using an Android app and generate PDF, send email, eliminating the need to print
• It can operate stand-alone or can be integrated with back-end ERP systems, such as SAP